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Let us serve you at our one-stop provider portal.

FAQ for Provider Portal:

  • I have not registered before. How do I start?
    • Start by reviewing the registration process in the user guide.
  • I don't have an email address. What do I do?
    • An email address is required to identify and authenticate your access to the system. Without an email address, you will not be granted access to the system.
     
Browser Help
 
Our website has been optimized for viewing in a common, modern web browser (i.e., Windows Internet Explorer version 9 and above, Firefox, Safari and Chrome) with JavaScript turned on. If you are running any other browser or older browser versions, you may encounter problems with certain sections of the website.
 

PC:

- Microsoft Internet Explorer
- Mozilla Firefox
- Google Chrome

Mac:

- Mozilla Firefox
- Google Chrome

Customer Support


Need Assistance?

Contact our customer support team:
Hours: 8 a.m. to 8 p.m. EST/CST Monday to Friday from April 1 to September 30 and 8 a.m. to 8 p.m. EST/CST 7 days a week from October 1 to March 31.

Phone: 1-844-859-6152 (Member and Provider line)